Contact

Contact Us

We're here to help. If you have any questions about your order, products, shipping, verification, or general inquiries, our support team will respond as quickly as possible.

Customer Support

If you need assistance, you can reach us through any of the official channels below:

  • Email: contato@maisonunderground.com
  • Phone: +1 (877) 751-1175
  • Support Chat: Available on this website (bottom-right corner)
  • Contact Form: Use the form below to submit your request

Send Us a Message

Fill out the form below and our team will get back to you as soon as possible:





Corporate Information

Maison Underground is operated by:

Veltrix Global LLC
30 N Gould St Ste R
Sheridan, WY 82801-6317
United States
D-U-N-S®: 13-969-6577

For formal communication, legal matters, partnerships or corporate inquiries, please use the e-mail above.

Frequently Asked Questions

• Where is my order?
Once shipped, you will receive a tracking link via email.
• How do I request a return?
Visit our Refund Policy page for full instructions.
• How long does support take to respond?
Usually within 24–48 business hours.
• Do you ship internationally?
Yes, we ship worldwide.

© Maison Underground — Operated by Veltrix Global LLC. All Rights Reserved.