Shipping Policy

Maison Underground, operated by Veltrix Global LLC, provides domestic and international shipping through verified logistics partners. All orders are processed with transparency, tracking information and customer support.

Processing Times

• Processing: 1–3 business days
• Dispatch: Monday–Friday

Shipping Times

• United States: 3–7 business days
  
• International: 7–20 business days

Tracking

You will receive a tracking link via email when your order leaves our warehouse.

Contact

For questions: contact@maisonunderground.com 

Phone: +1 (877) 751-1175

About Maison Underground

Maison Underground is a global streetwear and collectibles platform owned and operated by Veltrix Global LLC, a verified U.S. business registered in the state of Wyoming and identified internationally through its active Dun & Bradstreet D-U-N-S® Number 13-969-6577.

Our mission is to deliver premium apparel, sneakers, accessories and lifestyle products while maintaining strict standards of authenticity, transparency, and global compliance. With over 15 years of expertise in digital commerce and high-end product operations, our brand was built to merge luxury aesthetics with modern street culture.

Corporate Structure

Maison Underground operates through a dual-infrastructure model:

• United States: Veltrix Global LLC — legal, administrative and financial headquarters.
• International Operations: Global distribution and marketplace management.

Veltrix Global LLC is fully registered and verifiable in federal and commercial databases, ensuring corporate legitimacy and operational reliability.

Company Information

Operating Entity: Veltrix Global LLC

D-U-N-S® Number: 13-969-6577

Business Type: Limited Liability Company (LLC)

State of Incorporation: Wyoming, United States

Date of Formation: April 6, 2025

Address: 30 N Gould St Ste R, Sheridan, WY 82801-6317, USA

Phone: +1 (877) 751-1175

Email: contato@maisonunderground.com